IFS automation use cases
These are the IFS automation use cases customers ask for first — the everyday work that happens between inboxes, spreadsheets and IFS Cloud. Each one is a NgageFlow flow you can inspect step by step: real connectors, the native IFS Cloud connector, an AI agent doing the reading and matching, and a person approving what matters.
Invoice automation for IFS Cloud
An email arrives with a PDF invoice. An agent extracts the data, validates the supplier in IFS, posts the invoice and tells the AP team in Teams.
Read the use caseIFS order intake automation
Orders arrive as emails, PDFs and spreadsheets. An agent reads them, checks customers and part numbers in IFS, and creates the order — same hour, not next day.
Read the use caseIFS maintenance & work order automation
Alarms, emails and fault reports become IFS work orders in minutes. Agents triage and dedupe; crews hear about it in Teams, not at the terminal.
Read the use caseSupplier onboarding automation for IFS
Collect supplier data once, validate and dedupe it with an agent, route the approvals, and create a clean supplier record in IFS — days, not weeks.
Read the use caseIFS alerts in Slack and Microsoft Teams
Stop polling IFS screens. Flows watch the records you care about and post filtered, contextual alerts into the Slack and Teams channels people read.
Read the use caseApproval workflows for IFS
Agents prepare the decision package; people approve in email, Slack or Teams; the flow writes the outcome back to IFS. Days of waiting become hours.
Read the use caseDifferent departments, same swivel chair
Invoices, orders, fault reports and supplier forms all share a shape: information arrives outside IFS, a person retypes it in, and a decision waits in someone's inbox. NgageFlow automates exactly that seam — the agent reads and validates against live IFS data, the flow does the moving, and human-in-the-loop steps keep people in charge of the calls that matter.
NgageFlow is part of the Ngage Suite, built by EX10 — a consultancy founded by former IFS leaders — so every flow here reflects how IFS work actually runs.
Visual flows
Every use case is a flow you can read: triggers, branches, loops — built in the visual builder, no code.
Native IFS connector
Read, create and update IFS Cloud records, execute actions, and trigger on changes — see all integrations.
Agents with limits
AI agents extract, match and draft; approvals gate everything you decide a person should see.
Templates first
Start from 400+ ready-made templates and adapt the flow to your sites and policies.
See your use case on your IFS
Pick the flow that hurts most today and we will demo it against a real IFS Cloud scenario in 15 minutes.