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Use case

Supplier onboarding automation for IFS

Supplier onboarding automation for IFS replaces the attachment relay — forms emailed between procurement, finance and compliance — with one flow: data is captured once, an AI agent validates and deduplicates it against IFS, the right people approve, and a clean supplier record lands in IFS Cloud.

The pain

Onboarding by attachment

A new supplier starts as a spreadsheet attached to an email. Procurement forwards it to finance, finance asks for the bank confirmation, compliance wants the certificates, and three weeks later someone types the result into IFS — possibly creating the same supplier that already exists under a slightly different name.

The risks are sharper than the delay. Bank details verified inconsistently are how payment fraud happens. Slow onboarding pushes the business toward one-time suppliers and maverick spend. And when an auditor asks who approved the supplier and on what evidence, the answer is a mailbox search.

  • Supplier forms travel as email attachments through procurement, finance and compliance
  • The same data is typed into spreadsheets, then typed again into IFS
  • Bank details and tax IDs are verified inconsistently — an open door for payment fraud
  • Onboarding takes weeks, so the business routes around it with one-time suppliers
  • No audit trail of who approved what, on which evidence
The flow

Intake to clean IFS supplier, step by step

The flow front-loads validation so the approvals are quick and the record that reaches IFS is already clean.

  1. 1

    Webform or Outlook — supplier intake

    The supplier completes a structured intake form, or their documents arrive as attachments in the procurement mailbox. Either path enters the same flow.

  2. 2

    AI agent — extract and normalize

    The agent pulls company details, tax IDs, bank details, contacts and certificates out of the submitted documents and normalizes them into one candidate record — flagging anything missing or inconsistent.

  3. 3

    HTTP — external verification

    HTTP steps check what should be checked automatically: VAT or business-registry lookups, sanctions screening services, document validity — whatever your compliance process calls for.

  4. 4

    IFS Cloud — Read Records

    The flow queries existing supplier records in IFS Cloud to catch duplicates — including near-matches under slightly different names — before anyone wastes an approval on them.

  5. 5

    Approval — finance and procurement sign off

    A human-in-the-loop step sends the assembled, pre-validated package to the approvers you define. They see everything in one place and decide in a click; the flow waits.

  6. 6

    IFS Cloud — Create Record, then notify

    The approved supplier is created in IFS Cloud, procurement hears about it in Slack or Teams, and the supplier gets a welcome email via Outlook with their reference and next steps.

Every step here is a standard piece of the platform: connectors from the 700+ integration library, the native IFS Cloud connector, and AI agents as workflow steps — assembled in the visual builder, no code required.

Human-in-the-loop

Agents prepare, people decide

The agent never gets blanket authority. You draw the line in the flow itself — and the flow enforces it.

What the AI agent does

  • Extracts and normalizes supplier data from forms and documents
  • Runs duplicate detection against existing IFS supplier records
  • Screens for missing certificates and inconsistent bank details
  • Assembles a complete decision package for the approvers

What people approve

  • Approves every new supplier before it is created in IFS
  • Signs off on bank details and any later change to them
  • Resolves the edge cases the agent flags rather than hunting for them
Outcomes

What changes

Phrased honestly — what procurement teams typically gain:

Onboarding shrinks from weeks to days, because validation runs before approvals, not after

Supplier master data stays clean: duplicates are caught before creation, not at year-end

Bank details and tax IDs are verified the same way every time

Every approval is recorded with who, when and what evidence — audit answers in seconds

Beyond this flow

Supplier onboarding touches master data governance. NgageEase can front the intake with clean, validated forms, while EX10’s IFS consulting practice helps define the rules worth enforcing. Both sit alongside NgageFlow in the Ngage Suite.

FAQ

Supplier onboarding automation for IFS: questions, answered

How does the flow prevent duplicate suppliers in IFS?

Before any record is created, the flow queries IFS Cloud for existing suppliers and the AI agent compares candidates — including near-matches with different spellings or legal forms. Suspected duplicates are routed to a person with both records side by side.

Who approves a new supplier record?

Whoever your policy says. The approval step sends the pre-validated package to the roles you define — typically finance and procurement — and the flow pauses until they decide. No supplier reaches IFS without an explicit, recorded approval.

Can compliance documents be checked automatically?

Largely, yes. The agent reads certificates and registration documents, and HTTP steps call registry, VAT or screening services as part of the flow. Automatic checks gate the obvious cases; people review what the checks flag.

Get started

See supplier onboarding on your IFS

Walk through a real supplier intake on a live demo, or reserve an early-access pilot for procurement.